This Web Site is operated by Kiteboarding School of Maui (KSM), Inc., Kahului, HI 96732. This privacy policy only covers information collected at this Web Site, and does not cover any information collected offline by KSM (unless specifically stated).

Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our Web Site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Privacy policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our Web Site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This Privacy Policy was last updated on August 18, 2011.

The information we collect

Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.

We receive and store any personally identifiable information you enter on the Web Site, whenever you shop with KSM– online or in our store, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, driver’s license number, birth date, and e-mail address. If you use a credit or debit card, we will also include your account number.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this Web Site, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

How we use the information we collect
We use the information we collect for various purposes, including:
• to complete your purchase transactions
• to provide the services you request
• to send you our catalogs and other offerings by mail
• to keep you informed about the status of your orders
• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• to notify you of product recalls or provide other information concerning products you have purchased
• to improve our merchandise selections, customer service, and overall shopping experience

Others with whom we share your information

We will not sell, share, or otherwise distribute your personally identifiable information to third parties.

Cookies and how we use them

Cookies: A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.

Children’s privacy

Protecting children’s privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent. Any online sweepstakes are restricted to entrants who are at least 18 years old.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.

Links to other sites

While visiting, you may link to web sites operated by our business partners or other third parties. This does not mean that we endorse these web sites. We do not make any representations or warranties about any web site you may access through this Web Site. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the privacy policy. Make sure you understand any web site’s privacy policies before providing personal information.

Online account registration

To make online shopping faster and easier, you may register with As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.


You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive email from KSM you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.


By using this Web Site, you accept the policies set forth in this Privacy Policy.

Conditions of use, notices and disclaimers
When you use this Web Site, you are automatically agreeing that both your access to the site and your use of it are:
• Subject to the terms and conditions in this legal notice, which may change at any time without notice.
• Subject to all applicable laws.
• Undertaken at your own risk.
Please refer to this page frequently to review our current terms and conditions of use.

The following elements of this Web Site are the property of KSM or our suppliers and are protected by United States and international copyright laws:
• All text, graphics, logos, button icons, images, maps, audio clips, digital downloads, and data compilations — both individually and as they are compiled on the site.
• All software.

You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with Unless we give you written permission in advance, any other use of this Web Site, its content and its information, including linking or framing to this Web site, are strictly prohibited.

Errors and inaccuracies

Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions — including after an order has been submitted — and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Protecting your information

As part of our ongoing commitment to ensure that your shopping experience with is protected, will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.